Contents
Getting Started ................................................................................................................ 3
1 The Manager Portal ...................................................................................................... 4
1.1 Accessing
the Manager Portal
................................
................................
................................
..........
4
1.2 Logging In
................................
................................
................................
................................
.................
4
2 Homepage Layout ........................................................................................................ 5
2.1 The Attendant Console
................................
................................
................................
............................
5
2.2 Profile
................................
................................
................................
................................
.............................
7
2.2.1 Directory Options
................................
................................
................................
..............................
7
2.2.2 Change Account Security
................................
................................
................................
................
8
2.2 Navigation Options
................................
................................
................................
................................
...
9
2.1.1 New Voicemail Messages Panel
................................
................................
................................
...
9
2.2.2 Active Answering Rule Panel
................................
................................
................................
.....
10
2.2.3 Active Phones Panel ...................................................................................................................... 10
2.2.4 Recent Call History Panel
................................
................................
................................
...............
9
3 Messages ....................................................................................................................11
3.1 Voicemails ...................................................................................... ......................11
3.1.1 Call to Play
................................
................................
................................
................................
.........
12
3.1.2 Forward Voicemail
................................
................................
................................
.........................
12
3.1.4 Download Voicemail ..................................................................................................................... 12
3.1.5 Save
................................
................................
................................
................................
......................
12
3.1.6 Delete .................................................................................................................................................. 12
3.2 Chat
................................
................................
................................
................................
..............................
13
3.
3 Settings
................................
................................
................................
................................
.......................
14
3.3.1 Enable / Disable Voicemail
................................
................................
................................
.........
14
3.3.2 Inbox Options
................................
................................
................................
................................
...
14
3.3.3 Unified Messaging ............................................................... ............................16
4 Contacts ..................................................................................................................... 17
4.1 Groups......................................................................................................................................................... 18
4.1.1 All Users ............................................................................................................................................. 18
4.1.2 Your Favorites ................................................................................................................................. 18
1