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`
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Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission of
Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into
another language or format.
When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private use
but not for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages arising
from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with
the essential requirements and other relevant provisions of the CE, FCC.
You can find the CE and FCC information from the label on the back of the IP phone.
Statements of compliance can be obtained by contacting support@yealink.com.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2014/35/EU and 2014/30/EU.
Part 15 FCC Rules
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
| Page 3 |
2. this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada (IC)
This Class [B] digital apparatus complies with Canadian ICES-003 Rules.
Class B Digital Device or Peripheral
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose
of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to DocsFeedback@yealink.com.
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party software under the GNU General Public License (GPL). Yealink
GNU GPL INFORMATION
Yealink SIP-T29G IP phone firmware contains third-
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the
license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
| Page 5 |
About This Guide
About This Guide
Thank you for choosing the SIP-T29G IP phone, a Gigabit color IP phone which is exquisitely
designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp
Field, Multicast Paging and Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the IP network is ready for phone configuration. Also be sure to read
the Packaging Contents and Regulatory Notices sections in this guide before you set up and use
the SIP-T29G IP phone.
Note
Network Directory and Network Call Log features are hidden for IP phones in neutral firmware
version, which are designed for the BroadWorks environment. Please contact your system
administrator for more information.
In This Guide
Topics provided in this guide include:
Chapter 1
Overview
Chapter 2
Getting Started
Chapter 3
Customizing Your Phone
Chapter 4
Basic Call
Features
Chapter 5
Advanced Phone Features
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 81, Guide Version 81.70
The following section is new:
P
arking a Call/
Retriev
ing
a Parked Call to the Monitored U
ser
on page
167
Major updates have occurred to the following sections:
Entering Data and Editing Fields
on page
37
Configuring an Access URL
on page
77
DSS Keys
on page
90
v
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User Guide for the SIP
Changes for Release 8
Changes for Release 8
Changes for Release 8
vi
-T29G IP Phone
Auto Answer
on page
121
Do Not Disturb (DND)
on page
128
Call Forward
on page
133
Call Park
/
Retrieve
on page
149
Configuring
V
isual and
A
udio
A
lert for BLF
P
ickup
on page
162
Receiving RTP Stream
on page
188
BLF Ring Type is moved to Configuring Visual and Audio Alert for BLF Pickup on page 162.
1, Guide Version 81.20
Major updates have occurred to the following sections:
Wallpaper
on page
41
Screen Saver
on page
43
1, Guide Version 81.15
The contents in the following section are removed to Frequently Asked Questions on Yealink IP
Phones
:
Troubleshooting
The following section is new:
BLF ring type
on page
163
Major updates have occurred to the following sections:
Screen Saver
on page
43
Power
Saving
on page
45
Incom
ing
I
ntercom
C
alls
on page
181
1, Guide Version 81.10
The following sections are new:
Network Connection
on page
23
Wireless Network Settings
on page
28
Screen Saver
on page
43
Power
Saving
on page
45
Key
Tone
on page
60
Call Mute
on page
125
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Changes for Release 80, Guide Version 80.
Changes for Release 80, Guide Version 80.
Major updates have occurred to the following sections:
Icon Instructions
on page
3
Basic Network Settings
on page
26
Language
on page
50
Volume
on page
57
DSS Keys
on page
90
Dial Plan
on page
106
Call Park
on page
149
Call Transfer
on page
142
Busy Lamp Field (BLF)
on page
161
Intercom
on page
180
Call Recording
on page
169
Multicast Paging
on page
184
The following section is new:
Entering Data and Editing Fields
on page
37
Major updates have occurred to the following sections:
Icon Instructions
on page
3
Optional Accessories
on page
18
Phone
Installation
on page
20
Major updates have occurred to the following sections:
Backlight
on page
48
Contrast
on page
49
Bluetooth
on page
85
Ext
Keys
on page
103
About This Guide
95
80
vii
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on 80.
Changes for Release 80, Guide Version 80.
User Guide for the SIP-T29G IP Phone
Changes for Release 80, Guide Versi
The following sections are new:
Shared Call Appearance (SCA)
on page
194
Bridge
d
Line Appearance (BLA)
on page
208
Major updates have occurred to the following sections:
Icon Instructions
on page
3
LED Instructions
on page
9
Web User Interface
on page
12
Call Forward
on page
133
The following section is new:
Short Message Service (SMS
)
on page
213
Major updates have occurred to the following sections:
Icon Instructions
on page
3
Time
&
Date
on page
50
Bluetooth
on page
85
Anonymous Call Rejection
on page
159
Intercom
on page
180
Multicast Paging
on page
184
Appendix
on page
223
viii
60
20
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Table of Contents
Table of Contents
Abou
t This Guide
................................
................................
...........
v
In This Guide
................................
................................
................................
................................
..............................
v
Summary of Changes
................................
................................
................................
................................
.............
v
Changes for Release 81, Guide Version 81.70
................................
................................
..........................
v
Changes f
or Release 81, Guide Version 81.20
................................
................................
.........................
vi
Changes for Release 81, Guide Version 81.15
................................
................................
.........................
vi
Changes for Release 81, Guide Version 81.10
................................
................................
.........................
vi
Changes for Release 80, Guide Version 80.95
................................
................................
........................
vii
Changes f
or Release 80, Guide Version 80.80
................................
................................
........................
vii
Changes for Release 80, Guide Version 80.60
................................
................................
.......................
viii
Changes for Release 80, Guide Version 80.20
................................
................................
.......................
viii
Table of Contents
................................
................................
..........
ix
Overview
................................
................................
.........................
1
Hardware Component Instructions
................................
................................
................................
..................
1
Icon Instructions
................................
................................
................................
................................
.......................
3
Feature Status Icons
................................
................................
................................
................................
............
3
Line Key Icons
................................
................................
................................
................................
........................
4
Other Icons
................................
................................
................................
................................
.............................
8
LED
Instructions
................................
................................
................................
................................
........................
9
User Interfaces ....................................................................................................................................................... 11
Phone User Interface
................................
................................
................................
................................
.......
12
Web User Interface........................................................................................................................................... 12
Documentations
................................
................................
................................
................................
....................
14
Getting Started
................................
................................
.............
17
Packaging Contents
................................
................................
................................
................................
.............
17
Optional Accessories
................................
................................
................................
................................
.......
18
Phone Installation
................................
................................
................................
................................
.................
20
Network Connection
................................
................................
................................
................................
............
23
Connecting to the Wired Network............................................................................................................. 24
Connecting to the Wireless Network
................................
................................
................................
........
24
Phone Initialization
................................
................................
................................
................................
...............
24
Phone Status
................................
................................
................................
................................
...........................
25
Basic Network Settings
................................
................................
................................
................................
.......
26
ix
| Page 10 |
User Guide for the SIP-T29G IP Phone
Wireless Network Settings ................................................................................................................................ 28
Activating the Wi
-
Fi Mode
................................
................................
................................
............................
28
Connecting to the Wireless Network
................................
................................
................................
........
29
Viewing the Wireless Network Information ........................................................................................... 32
Managing the Saved Wireless Network
................................
................................
................................
...
33
Disconnecting the Wireless Network Connection
................................
................................
...............
34
Deactivating the Wi
-
Fi Mode
................................
................................
................................
.......................
35
Registration
................................
................................
................................
................................
.............................
35
Idle Screen ............................................................................................................................................................... 36
Entering Data and Editing Fields..................................................................................................................... 37
Customizing Your Phone
................................
.............................
41
General Settings .................................................................................................................................................... 41
Wallpaper
................................
................................
................................
................................
.............................
41
Screen Saver........................................................................................................................................................ 43
Power
Saving
................................
................................
................................
................................
......................
45
Backlight
................................
................................
................................
................................
...............................
48
Contrast ................................................................................................................................................................ 49
Language.............................................................................................................................................................. 50
Time & Date
................................
................................
................................
................................
........................
50
Administrator Password
................................
................................
................................
................................
.
52
Key As Send ........................................................................................................................................................ 53
Phone Lock
................................
................................
................................
................................
..........................
54
Audio Settings
................................
................................
................................
................................
........................
57
Volume
................................
................................
................................
................................
................................
..
57
Ring Tones
................................
................................
................................
................................
...........................
58
Key Tone
................................
................................
................................
................................
...............................
60
Contact Management ......................................................................................................................................... 61
Directory
................................
................................
................................
................................
...............................
61
Local Directory
................................
................................
................................
................................
...................
63
Blacklist ................................................................................................................................................................. 75
Remote Phone Book
................................
................................
................................
................................
........
77
Call
History Management
................................
................................
................................
................................
..
79
Viewing History Records
................................
................................
................................
................................
79
Placing a Call from History Records
................................
................................
................................
..........
80
Adding a Contact
to the Local Directory/Blacklist
................................
................................
...............
80
Deleting History Records
................................
................................
................................
...............................
80
Disabling History Record
................................
................................
................................
...............................
81
Search Source List in Dialing ............................................................................................................................ 81
System Customizations....................................................................................................................................... 83
Headset Use
................................
................................
................................
................................
........................
83
Bluetooth Headset............................................................................................................................................ 85
DSS Keys
................................
................................
................................
................................
...............................
90
Account Management
................................
................................
................................
................................
..
103
x
| Page 11 |
Table of Contents
Dial Plan
................................
................................
................................
................................
..............................
106
Emergency Number
................................
................................
................................
................................
.......
112
Live Dialpad
................................
................................
................................
................................
.......................
113
Hotline
................................
................................
................................
................................
................................
.
113
Basic Call Features
................................
................................
......
115
Placing Calls
................................
................................
................................
................................
..........................
115
Answering Calls
................................
................................
................................
................................
....................
118
Ending Calls
................................
................................
................................
................................
...........................
119
Redialing Numbers
................................
................................
................................
................................
.............
119
Recent Call In Dialing
................................
................................
................................
................................
........
119
Auto Answer
................................
................................
................................
................................
..........................
121
Auto Redial
................................
................................
................................
................................
............................
122
Call Completion
................................
................................
................................
................................
...................
123
ReCall
................................
................................
................................
................................
................................
.......
125
Call Mute
................................
................................
................................
................................
................................
125
Mute a Call
................................
................................
................................
................................
........................
126
Muting While Dialing
................................
................................
................................
................................
....
126
Call Hold/Resume
................................
................................
................................
................................
...............
127
Do Not Disturb (DND)
................................
................................
................................
................................
.......
128
Call Forward
................................
................................
................................
................................
..........................
133
Static Forwarding
................................
................................
................................
................................
............
133
Dynamic Forwarding
................................
................................
................................
................................
.....
1
42
C
all Transfer
................................
................................
................................
................................
...........................
142
Blind Transfer
................................
................................
................................
................................
....................
142
Semi
-
attended Transfer
................................
................................
................................
................................
144
Attended Transfer
................................
................................
................................
................................
...........
144
Call Waiting
................................
................................
................................
................................
...........................
145
Conference
................................
................................
................................
................................
............................
146
Local Conference
................................
................................
................................
................................
............
146
Network Conference
................................
................................
................................
................................
......
147
Call Park/Retrieve
................................
................................
................................
................................
................
149
FAC Mode
................................
................................
................................
................................
..........................
150
Transfer Mode
................................
................................
................................
................................
..................
153
Call Pickup
................................
................................
................................
................................
.............................
154
Directed Call Pickup
................................
................................
................................
................................
.......
155
Group Call Pickup
................................
................................
................................
................................
...........
157
Anonymous Call
................................
................................
................................
................................
..................
158
Anonymous Call Rejection
................................
................................
................................
..............................
159
Advanced Phone Features
................................
.........................
161
Busy Lamp Field (BLF)
................................
................................
................................
................................
........
161
Configuring the BLF Feature on the IP Phone
................................
................................
.....................
161
xi
| Page 12 |
User Guide for the SIP
Regulatory Notices
Appendix
Index
xii
-T29G IP Phone
Using BLF Feature on the Phone
................................
................................
................................
..............
166
BLF List
................................
................................
................................
................................
................................
....
168
Call Recording
................................
................................
................................
................................
......................
169
Recording U
sing a USB Flash Drive
................................
................................
................................
.........
170
Recording Using a Record Key
................................
................................
................................
..................
176
Hot Desking
................................
................................
................................
................................
..........................
179
Intercom
................................
................................
................................
................................
................................
.
180
Configuring the Intercom Feature on the IP Ph
one
................................
................................
..........
181
Using Intercom
................................
................................
................................
................................
................
183
Multicast Paging
................................
................................
................................
................................
..................
184
Sending RTP Stream
................................
................................
................................
................................
......
184
Receiving RTP Stream
................................
................................
................................
................................
...
188
Using Multicast Paging
................................
................................
................................
................................
.
189
Music on Hold (MoH)
................................
................................
................................
................................
........
191
Automatic Call Distribution (ACD)
................................
................................
................................
...............
192
Shared Call Appearance (SCA)
................................
................................
................................
.......................
194
Configuring SCA Feature o
n the IP Phone
................................
................................
...........................
195
Using SCA Feature on the IP Phone
................................
................................
................................
........
201
Bridged Line Appearance (BLA)
................................
................................
................................
.....................
208
Configurin
g
BLA
Feature
on the IP Phone
................................
................................
............................
208
Using BLA Fea
ture on the IP Phone
................................
................................
................................
.........
211
Messages
................................
................................
................................
................................
................................
213
Short Message Service (SMS)
................................
................................
................................
.....................
213
Voice Mail
................................
................................
................................
................................
..........................
215
Message Waiting Indicator (MWI)
................................
................................
................................
...........
217
................................
................................
....
221
Service Agreements
................................
................................
................................
................................
...........
221
Limitations of Liability
................................
................................
................................
................................
.......
221
Safety Instructions
................................
................................
................................
................................
..............
221
................................
................................
.....................
223
Appendix A
–
Time Zones
................................
................................
................................
................................
223
Appendix B
–
Menu Structure
................................
................................
................................
........................
225
................................
................................
...........................
227
| Page 13 |
Overview
Overview
This chapter provides the overview of the SIP-T29G IP phone. Topics include:
Hardware Component
Instructions
Icon Instructions
LED Instructions
User
Interface
s
Documentations
If you require additional information or assistance with your new phone, contact your system
administrator.
Hardware Component Instructions
The main hardware components of the SIP-T29G IP phone are the LCD screen and the keypad.
1
| Page 14 |
User Guide for the SIP
T29G IP Phone
Hardware component instructions of the SIP
LED
Speakerphone Key
①
②
③
④
⑤
⑥
⑦
⑧
⑨
⑩
⑪
⑫
⑬
⑭
⑮
⑯
2
-
Item
LCD Screen
Power Indicator
Line Keys
Soft Keys
HEADSET Key
HOLD Key
TRAN Key
RD Key
MESSAGE Key
CONF Key
MUTE Key
Volume Key
Keypad
Speaker
-T29G IP phone are:
Description
Shows information about calls, messages, soft keys, time,
date and other relevant data:
• Default account
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving config file!")
• Time and date
Indicates call status, message status and phone’s system
status
• Receives an incoming call
.
—
Fast
-
flashing
• Receives a voice mail or text message—Slow-flashing
Use these keys to activate up to sixteen accounts and assign
various features.
Label automatically to identify their context-sensitive
features.
Scroll through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
Toggles and indicates the headset mode.
Places a call on hold or resumes a held call.
Transfers a call to another party.
Toggles the hands-free (speakerphone) mode.
Redials a previously dialed number.
Indicates and accesses voice mails.
Conducts a conference call with multiple other parties.
Mutes or un-mutes an active call.
Adjusts the volume of the handset, headset, speaker, ringer
or media.
Provides the digits, letters and special characters in
context-sensitive applications.
Provides hands-free (speakerphone) audio output.
| Page 15 |
status bar are described in the following table:
Item
⑰ Hookswitch Tab
⑱ Hookswitch
Icon Instructions
Feature Status Icons
Icons appearing on the
Icons
Overview
Description
Secures the handset in the handset cradle when the IP
phone is mounted vertically. For more information on how
to adjust the hookswitch tab, refer to Yealink Wall Mount
Quick Installation Guide for Yealink IP Phones
.
• Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line.
• Laying the handset down on the handset cradle, the phone
disconnects from the line.
Description
Network is unavailable
Hands-free (speakerphone) mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb (DND)
Ringer volume is 0
Phone Lock
Keep Mute
3
| Page 16 |
associated with line key features
User Guide for the SIP-T29G IP Phone
Icons
Line Key Icons
Icon indicator (
Icons
4
Description
Missed Calls
Call Forward
Recording starts successfully (Using a USB
flash drive)
Recording is paused (Using a USB flash
drive)
Bluetooth mode is on
Bluetooth headset is both paired and
connected
Wi-Fi connection is successful
Wi-Fi connection failed
)
Description
Hold/Public Hold
Private Hold
DND
Voice Mail
SMS
Direct Pickup
Group Pickup
DTMF
Prefix
Local Group
XML Group
LDAP
| Page 17 |
Recording starts successfully (Record/URL
Multicast Paging
Group Listening
The private line registers successfully
The shared/bridged line registers successfully
Icons
XML Browser
Conference
Forward
Transfer
ReCall
Record
URL Record
Record)
Paging List
Hot Desking
Zero Touch
URL
Phone Lock
Directory
Speed Dial
Icon indicator (associated with line)
Icons
Registering
Register failed
Overview
Description
Description
5
| Page 18 |
T29G IP Phone
Icon indicator
associated with call park/retrieve park
Icon indicator
associated with ACD
Icon indicator
associated with Intercom
User Guide for the SIP-
6
Icons
(
Icons
(
Icon
(
Icons
Description
DND is enabled on this line
Call forward is enabled on this line
)
Description
Call Park (Park successfully; Call park idle
state)
Call Park (Park failed)
Call Park (Call park ringing state)
Retrieve Park
)
Description
Logged in the ACD system
The ACD status is available
The ACD state is Wrap up
The ACD status is unavailable
Logged out of the ACD system
)
Description
Intercom idle state
Intercom ringing state
Intercom talking/callout state
Intercom failed state
| Page 19 |
associated with BLF/BLF List
associated with a shared line
The local SCA phone indicates the phone is involved in an SCA
phone indicates the phone is not involved in the SCA call.
Icon indicator (
Icons
(Flashing)
(Flashing)
Icon indicator (
Icon
(for monitoring SCA phone)
(for local SCA phone)
Overview
)
Description
BLF/BLF List idle state
BLF/BLF list ringing state
BLF/BLF list callout state
BLF/BLF list talking state
BLF hold state
BLF list call park state
BLF/BLF List failed state
)
call, while the monitoring SCA
Description
The shared line is idle.
The shared line is seized.
The shared line receives an incoming call.
The shared line is dialing.
The shared line is in conversation.
The shared line conversation is placed on
public hold.
The shared line conversation is placed on
private hold.
7
| Page 20 |
User Guide for the SIP-T29G IP Phone
Icon
Description
(for monitoring SCA phone)
The shared line conversation is barged in by
the other shared line party.
For a multi-party call, all the shared line
parties participating in this call place the
shared line conversation on hold.
Icon indicator (associated with a bridged line)
The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA
phone indicates the phone is not involved in the BLA call.
Icon
Description
The bridged line is idle.
The bridged line is seized.
(for monitoring BLA phone)
The bridged line receives an incoming call.
The bridged line is dialing.
The bridged line is in conversation.
The bridged line conversation is placed on
hold.
Other Icons
Icon indicator (associated with call recording)
Icons
Description
Recording box is full (Using a record key)
A call cannot be recorded (Using a record key)
8
| Page 21 |
associated with call history
associated with contact
Icons
Icon indicator (
Icons
Icon indicator (
Icons
LED Instructions
Power Indicator LED
LED Status
Solid red
Fast-flashing red (300ms)
Slow-flashing red (1s)
Off
Overview
Description
Recording starts successfully (Using a record key)
Recording cannot be started (Using a record key)
Recording cannot be stopped (Using a record key)
)
Description
Received Calls
Placed Calls
Missed Calls
Forwarded Calls
)
Description
The contact icon
The default caller photo
Description
The phone is initializing.
The phone is ringing.
The phone receives a voice mail or text message.
The phone is powered off.
The phone is idle.
The phone is busy.
The call is placed on hold or is held.
The call is muted.
9
| Page 22 |
User Guide for the SIP-T29G IP Phone
Line key LED
LED Status
Description
Solid green
The line is seized.
The
line
is
in
conversation
.
Fast-flashing green
The line receives an incoming call.
Slow-flashing green
The call is placed on hold.
Off
The line is inactive.
Line key LED (configured as a BLF key or BLF List key)
LED Status
Description
Solid green
The monitored user is idle.
Fast-flashing red (200ms)
The monitored user receives an incoming call.
The monitored user is busy.
Solid red
The monitored user’s conversation is placed on hold
(This LED status requires server support).
Slow
-
flashing
red (1s)
The call is parked against the monitored user’s phone
number.
Off
The monitored user does not exist.
Line key LED (used as a page switch key)
LED Status
Description
Solid
red
There is a parked call
page.
on the line key of
the
non
-
current
Fast
-
f
lashing green
The line receives an incoming call
non
-
current
page.
on the line key of
the
Fast
-
f
lashing
red
The monitored user receives an incoming call
key of
the
non
-
current
page.
on the line
Off
The line keys are idle.
Line key LED (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA
phone indicates the phone is not involved in the SCA call.
LED Status
Description
Off
The shared line is idle.
Fast-flashing green
The shared line receives an incoming call.
Solid green (for local SCA
The shared line is in conversation.
phone)
The shared line is dialing.
10
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Overview
LED Status
Description
Solid red (for monitoring SCA
The shared line is seized.
phone)
The shared line conversation is barged in by the other
shared line party.
Slow-flashing green (for local
SCA
Slow
phone)
-
flashing red
(for
The sha
red line conversation is placed on public hold.
monitoring SCA phone)
Slow-flashing green (for local
The shared line conversation is placed on private hold.
SCA phone)
For a multi-party call, all the shared line parties
Solid red (for monitoring SCA
participating in this call place the shared line
phone)
conversation on hold.
Line key LED (associated with a bridged line)
The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA
phone indicates the phone is not involved in the BLA call.
LED Status
Description
Off
The bridged line is idle.
Fast-flashing green
The bridged line receives an incoming call.
Solid green
phone)
(for local
BLA
The bridge
d
line is in conversation.
Solid red (for monitoring BLA
The bridged line is dialing.
phone)
The bridged line is seized.
Slow-flashing green (for local
BLA
Slow
phone)
-
f
lashing
red
(for
The bridge
d
line conversation is placed on hold.
monitoring BLA phone)
Note
The above introduces the default LED status. The statuses of the power indicator LED and BLF key
LED are configurable via web user interface. You can also customize the BLF key LED status and
BLF key behavior. For more information, contact your system administrator.
User Interfaces
Two ways to customize configurations of your SIP-T29G IP phone:
T
he
u
ser
i
nterface on the IP phone.
T
he
u
ser
i
nterface in a
web browser
on
your PC.
The hardware components keypad and LCD screen constitute the phone user interface, which
allows the user to execute all call operation tasks and basic configuration changes directly on
the phone. In addition, you can use the web user interface to access all configuration settings. In
many cases, it is possible to use either the phone user interface and/or the web user interface
11
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User Guide for the SIP
Phone User Interface
Web User Interface
Note
Note
12
-T29G IP Phone
interchangeably. However, in some cases, it is only possible to use one or the other interface to
operate the phone and change settings.
You can customize your phone by pressing the Menu soft key to access the phone user
interface. The Advanced option is only accessible to the administrator, and the default
administrator password is “admin” (case-sensitive). For more information on customizing your
phone with the available options from the phone user interface, refer to Customizing Your
Phone on page 41.
For a better understanding of the menu structure, please refer to Appendix B – Menu Structure
on page 225.
In addition to the phone user interface, you can also customize your phone via web user
interface. In order to access the web user interface, you need to know the IP address of your
new phone. To obtain the IP address, press the OK key on the phone when the phone is idle.
Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10 for IPv4;
http://[2005:1:1:1:215:65ff:fe64:6e0a] or [2005:1:1:1:215:65ff:fe64:6e0a] for IPv6) in the address
bar of a web browser on your PC. The default administrator user name and password are both
“admin” (case-sensitive).
The access to the Advanced settings of the Account or Network via web user interface may be
blocked by the web browser (e.g., Chrome, Firebox) if you have installed “Adblock Plus plugin”.
The options you can use to customize the IP phone via phone user interface and/or via web user
interface are listed in the following table:
Options
Phone User Interface
Web User Interface
Status
--IPv4
--MAC
--Firmware
√
√
--Network
--Phone
--Accounts
Basic Phone Settings
--
--
Wallpaper
Screen Saver
√
√
√
--Power Saving
x
| Page 25 |
Options
--Backlight
--Contrast
--Language
--Time & Date
--Administrator Password
--Key As Send
--Phone Lock
--Audio Settings
--Ring Tones
--Key Tone
--Contact Management
--Directory
--Local Directory
--Blacklist
--Remote Phone Book
--Call History Management
--Search Source List in Dialing
--Headset Use
--Bluetooth Headset
--DSS Keys
--Account Registration
--Dial Plan
--Emergency Number
--Live Dialpad
--Hotline
Basic Call Features
--Recent Call In Dialing
--Auto Answer
--Auto Redial
--Call Completion
--ReCall
--Do Not Disturb (DND)
--Call Forward
--Call Transfer
--Call Waiting
--Conference
--Call Park
--Call Pickup
--Anonymous Call
--Anonymous Call Rejection
Advanced Phone Features
Overview
Phone User Interface
Web User Interface
√
√
×
√
√
√
√
√
√
√
√
x
√
√
x
√
x
√
√
√
√
√
x
x
x
√
x
√
√
√
√
√
√
√
√
√
x
√
√
√
√
√
13
| Page 26 |
Web User Interface
eature options
evant section
ocumentations available for
IP phone
Contents
Basic call features
customizations
User Guide for the SIP-T29G IP Phone
Options
--Busy Lamp Field (BLF)
--BLF List
--Call Recording
--Hot Desking
--Intercom
--Multicast Paging
--Music on Hold
--Automatic Call Distribution (ACD)
--Shared Call Appearance (SCA)
--Bridged Line Appearance (BLA)
--Messages
SIP Account
--User Options
--Activation
--Label
--Display Name
--Register Name
--User Name
--Password
--Server Options
--SIP Server 1/2
--Register Port
--Outbound Status
--Outbound Proxy1/2
--Fallback Interval
--NAT Status
Note
The table above lists most of the f
information.
Documentations
The following table shows d
Name
Quick Start Guide
and phone
14
Phone User Interface
√
x
√
√
√
x
x
x
x
x
√
√
√
√
√
√
√
√
x
√
√
√
√
. Please refer to the rel
the SIP-T29G
Where found
In the package
On the website
√
s for more
.
Language
English
English/Chinese
| Page 27 |
Overview
Note
http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=15
Name
Contents
Where found
Phone/Web user
interface settings
User Guide
Basic call features
On the website
and advanced
phone features
You can also download the latest documentations online:
Language
English/Chinese
.
15
| Page 28 |
User Guide for the SIP-T29G IP Phone
16
| Page 29 |
basic installation instructions and information for obtaining
If you require additional information or assistance with your new phone, contact your system
Getting Started
This chapter provides the following
the best performance with the SIP-T29G IP phone. Topics include:
Pack
ag
ing
Contents
Phone
Installation
Network Connection
Phone Initialization
Phone
Status
Basic Network Settings
Wireless Network Settings
Registration
Idle Screen
Entering Data and Editing Fields
administrator.
Packaging Contents
The following components are included in your SIP-T29G IP phone package:
SIP
-
T
29
G
IP
P
hone
Getting Started
17
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User Guide for the SIP-T29G IP Phone
Phone Stand
Handset & Handset Cord
Ethernet Cable
Quick Start Guide
Check the list before installation. If you find anything missing, contact your system
administrator.
Optional Accessories
The following items are optional accessories for your SIP-T29G IP phone. You need to purchase
them separately if required.
18
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Power Adapter
(5.5mm DC plug)
Wall Mount Bracket
Headset
YHS32/YHS33
Wireless Headset Adapter EHS36
Bluetooth USB D
ongle BT40
Getting Started
19
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User Guide for the SIP
We recommend that you use the accessories provided or approved by Yealink. The use of
Phone
on page
Note
20
-T29G IP Phone
Wi
-
Fi USB
Dongle WF40
unapproved third-party accessories may result in reduced performance.
Installation
If your phone is already installed, proceed to Phone Initialization
This section introduces how to install the phone:
1)
Attach the stand or the optional wall mount bracket
2)
Connect the handset and optional headset
3)
Connect the optional USB flash drive
4)
Connect the power
1)
Attach the stand or the optional wall mount bracket
Desk Mount Method
24.
| Page 33 |
Getting Started
Note
Note
Wall Mount Method (Optional)
The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone is
mounted vertically.
For more information on how to attach the wall mount bracket, refer to Yealink Wall Mount
Quick Installation Guide for Yealink IP Phones
.
2)
Connect the handset and optional headset
The EXT port can also be used to connect an expansion module EXP20.
For more information on how to use EHS36 and EXP20, refer to
Yealink EHS36 User Guide
and
Yealink EXP20 User Guide
.
21
| Page 34 |
User Guide for the SIP
Note
Note
22
-T29G IP Phone
3)
Connect the optional USB flash drive
The USB flash drive should be purchased separately if required.
The USB port can also be used to connect the Bluetooth USB dongle BT40 or Wi-Fi USB dongle
WF40. The Bluetooth USB dongle BT40 and Wi-Fi USB dongle WF40 should be purchased
separately. For more information on how to use the BT40 and WF40, refer to Yealink Bluetooth
USB Dongle BT40 User Guide
and
Yealink Wi
-
Fi USB Dongle WF40 User Guide
.
4)
Connect the power
You have two options for power connection. Your system administrator will advise you which
one to use.
AC power
(Optional)
Power over Ethernet (PoE)
AC Power (Optional)
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the phone and connect the
other end of the power adapter into an electrical power outlet.
The IP phone should be used with Yealink original power adapter (5V/2A) only. The use of the
third-party power adapter may cause the damage to the phone.
| Page 35 |
Note
Network Connection
Getting Started
Power over Ethernet
With the included or a regular Ethernet cable, the SIP-T29G IP phone can be powered from a
PoE-compliant switch or hub.
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the phone and an available port
on the in-line power switch/hub.
If in-line power is provided, you don’t need to connect the phone to the power adapter. Make
sure the switch/hub is PoE-compliant.
Important! Do not remove power from the phone while it is updating firmware and
configurations.
You have two options for network connection. You can select one of them according to the
current office environment.
Connecting to the wired network
Connect
ing to
the
wireless network
23
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User Guide for the SIP-T29G IP Phone
Connecting to the Wired Network
You can connect your phone to a wired network.
Before connecting your phone to the wired network, it is important to note that the Wi-Fi
feature should be disabled. For more information, refer to Connecting to the Wireless Network
on page 24.
Note
The phone can also share the network with another network device such as a PC (personal
computer). This is an optional connection. We recommend that you use the Ethernet cable
provided by Yealink. The PC port may be disabled, contact your system administrator for more
information.
Connecting to the Wireless Network
Yealink SIP-T29G IP phone supports Wi-Fi feature. You can connect your phone to a wireless
network. The wireless network is more convenient and cost-effective than wired network. The PC
port is unavailable when using wireless network. For more information on how to connect to a
wireless network, refer to Wireless Network Settings on page 28.
Phone Initialization
After your phone is powered on, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization by loading the saved configuration. The LCD screen displays
"Welcome Initializing…Please wait" during the initialization.
DHCP (Dynamic Host Configuration Protocol)
The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network
settings (e.g., IP address, subnet mask, default gateway address and DNS address) by default.
Note
If your network does not use DHCP, proceed to Basic Network Settings on page 26.
24
| Page 37 |
Getting Started
, product ID, MAC address
Phone Status
You can view phone status via phone user interface or web user interface.
Available information of phone status includes:
Network status
(IPv4 status or
IPv6 statu
s, IP mode and MAC address)
.
-
IPv4 uses a 32-bit address.
-
IPv6 is an updated version of the current Internet Protocol to meet the increased
demands for unique IP addresses, using a 128-bit address.
Phone status
(
product name,
hardware version
, firmware
version
and device certificate status).
Account status
(r
egister
status of SIP accounts
)
.
To view the phone status via phone user interface:
1. Press , or press Menu->Status.
2. Press or to scroll through the list and view the specific information.
To view the phone status via web user interface:
1. Open a web browser on your computer.
2. Enter the IP address in the browser’s address bar, and then press the Enter key.
(e.g., “http://192.168.0.10” for IPv4 or “http://[2005:1:1:1:215:65ff:fe64:6e0a]” for IPv6).
3. Enter the user name (admin) and password (admin) in the login page.
25
| Page 38 |